Helping You Navigate Your NDIS Plan With Confidence
At Tenax Supports, we provide person-centred, transparent, and goal-focused Support Coordination.
At National Community Assistance Services (Tenax Supports), our Support Coordination services are designed to make the NDIS easier to understand, easier to manage, and more effective in helping you reach your goals.
Whether you are new to the NDIS, managing multiple supports, or preparing for a plan review, our experienced Support Coordinators work alongside you and your support network to ensure your funding is used wisely and your services work together seamlessly.
We are committed to empowering participants through choice, control, transparency, and confidence — not dependency.
What Is Support Coordination?
Support Coordination is an NDIS-funded service that helps participants:
Understand what is included in their NDIS plan
Find and connect with suitable service providers
Coordinate multiple supports
Prepare for plan reviews
Build confidence to manage services independently
Support Coordinators act as your guide and advocate, making the NDIS easier to navigate and less overwhelming.
Our coordination services are built around provider choice, so you stay in control of who supports you.
Our aim is not just to coordinate services — but to empower you with knowledge, choice, and control.
What Our Support Coordination Services Include
Our comprehensive Support Coordination covers every stage of your NDIS journey.
1. In-Depth Plan Interpretation
We help you understand:
Your funded supports and categories
Core, Capacity Building, and Capital budgets
How SIL, therapies, transport, or community supports fit into your plan
Service ratios and hourly supports
How to maximise funding responsibly
Your rights and responsibilities under the NDIS
2. Connecting You With the Right Providers
Goals and lifestyle
Cultural preferences
Location and availability
Communication needs
Clinical or behavioural support requirements
This includes:
Allied health professionals
SIL and SDA providers
Support workers
Therapists
3. Implementation & Action Planning
We develop a clear step-by-step plan that outlines:
Immediate priorities
Timeframes
Appointments and referrals
Service agreements
Risk considerations
Review dates
We ensure supports commence quickly and smoothly.
4. Monitoring, Reviews & Adjustments
Ongoing support includes:
Checking that services meet your expectations
Addressing gaps or concerns
Managing provider changes
Monitoring spending and sustainability
Gathering progress evidence
Preparing for scheduled NDIS reviews
Supporting change-of-circumstance requests
5. Specialist Support Coordination
For participants with complex needs, we provide higher-level coordination involving:
Risk management
Safeguarding
Behaviour support collaboration
Hospital discharge planning
Justice system interfaces
Child protection or housing transitions
Crisis response
Interagency coordination
6. Capacity Building & Skill Development
We actively help participants learn how to:
Book and manage services
Understand invoices
Communicate with providers
Make informed choices
Advocate for themselves
Prepare for reviews
Develop independence over time
Who Is Support Coordination For?
Support Coordination is ideal for participants who:
Have newly approved NDIS plans
Are managing multiple providers
Need help understanding funding
Are preparing for a plan review
Have complex or changing needs
Want to build confidence managing supports
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Home and Living Frequently Asked Questions
Support Coordination is an NDIS-funded service that helps participants understand their plan, connect with appropriate providers, coordinate supports, and build the skills needed to manage services independently.
NDIS participants who have Support Coordination, Support Connection, or Specialist Support Coordination funded in their plan are eligible. Tenax Supports can help you understand what level of coordination you have approved.
A Support Coordinator can:
Explain your NDIS plan and funding
Connect you with service providers
Organise appointments and services
Help resolve issues
- Prepare for plan reviews
Coordinate complex supports
Advocate for your needs
Support Coordination focuses on implementing your plan and building independence.
Specialist Support Coordination is for people with complex needs or high risks and involves advanced coordination, crisis support, and inter-agency work.
If you’re feeling unsure about your NDIS plan or want expert guidance, Tenax Supports (National Community Assistance Services) is here to help. Coordinating supports for a child? See our guide to NDIS Early Intervention for Children.
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