Social Work
Get the Support You Need, When You Need It. Practical support that fits your situation.
Whether you need a single conversation or ongoing support, our compassionate team is here to help.
What Our Social Work Support Includes
Our support is flexible and tailored to suit each participant's situation and goals.
Practical Support & Guidance
Practical, down-to-earth support through difficult situations. We help with:
- Understanding your options
- Working through challenging circumstances
- Practical problem-solving
- Emotional support during difficult times
- A listening ear when you need one
System Navigation & Advocacy
Systems can be hard to navigate alone. Tenax Supports provides advocacy and can assist with:
- Understanding NDIS, health and government systems
- Advocating on your behalf where needed
- Preparing for meetings and appointments
- Connecting you with relevant services
- Following up on referrals
Family & Relationship Support
Family and relationship challenges affect wellbeing. We help with:
- Navigating family relationship challenges
- Support during times of change or transition
- Connecting families with relevant services
- Practical guidance for carers
- A respectful, non-judgemental approach
Referral Pathways
Sometimes the right support is provided by someone else. Our team helps you:
- Identify appropriate specialist services
- Connect with crisis and support lines when needed
- Access housing, financial and legal supports
- Understand what to expect from a referral
- Follow through so nothing falls through the cracks
Goal Setting & Case Planning
Working towards clear goals gives support direction. Tenax Supports helps set and track goals, alongside practical support to attend appointments when funded in your NDIS plan.
Social Work Frequently Asked Questions
Our social workers provide practical, compassionate support to help participants navigate challenges, connect with the right services, and work towards their goals - alongside advocacy and system navigation support.
NDIS participants with relevant Capacity Building funding may be able to access Social Work support. Tenax Supports can review your plan and help explain what applies to you.
Support can include:
- Practical, compassionate support during difficult times
- System navigation and advocacy
- Connecting with relevant services and supports
- Support with goal setting and case planning
- Family and relationship support
Our social workers focus on practical support, system navigation and connecting you with the right services. If clinical counselling or psychological therapy is needed, we can help connect you with an appropriate registered provider.
Our social work appointments run at two locations in Melbourne's west — Werribee and Hoppers Crossing — supporting NDIS participants across the Wyndham area. Both locations are minutes from our head office at 935 Tarneit Rd, Tarneit, and transport to and from sessions can be arranged where it is funded in your NDIS plan. In Werribee, sessions are based at Werribee VIC 3030 — Our Werribee sessions sit close to Werribee Station, the Watton Street shops and the Wyndham Cultural Centre, so groups can practise real community access on foot. Convenient for participants in Werribee, Werribee South, Wyndham Vale and Point Cook. In Hoppers Crossing, sessions are based at Hoppers Crossing VIC 3029 — Our Hoppers Crossing sessions run near Hoppers Crossing Station and the Pacific Werribee shopping precinct, with plenty of parking and easy drop-off. Convenient for participants in Hoppers Crossing, Tarneit, Truganina, Williams Landing and Laverton. Not sure which location suits you? Contact our team or make a referral. Participants living in our Tarneit SIL home and other Victorian homes can also join either location.
Reach Out to Our Team Today
If you'd like practical, compassionate support navigating a challenge, our friendly team is here to help.
Practical. Compassionate. Delivered with care.